FAQs - Minimal By QueenNoble

FAQs - Minimal By QueenNoble

What happens after I place an order? 

- All orders will go through a review once an order has been received. 

Once we accept an order, the order will be processed immediately. And orders can no longer be canceled. 

All merchandise are available to ship worldwide. Except the conditions below:

All cosmetics such as makeup and skin care products ARE NOT available to ship to the following countries:

  • Indonesia
  • Italy
  • Japan
  • Portugal
  • Russia
  • Saudi Arabia
  • Spain
  • Taiwan
  • Turkey
  • Ukraine
  • United Arab Emirates

Expect new fresh products coming your way! We prepare your makeup or skincare per order which requires 1-5 days handle time depending on the quantity before shipping out.

Estimated date of arrival may vary from the day the package has been fulfilled (depending where we are shipping to). We will send the tracking link once ready for shipping as soon as possible. 

How long is the shipping?

-We have worked hard to find you the fastest shipping in the industry (while keeping costs low!):

  • North America: 3 - 5 business days

  • Global: 5 - 14 business days

  • Australia and New Zealand: 7 - 22 business days 


    Do you accept cheques?

    -We don't. We only accept a self checkout via credit and debit cards, Google Pay, Apple Pay, Meta Pay, Amex, Discovery etc. Please see bottom page of the homepage for more. 

    Is my order safely handled while being delivered?

    -Yes, be rest assured that we will prepare your package securely wrapped and boxed or crated.

    How about refunds and returns?

    Returns and exchanges are not supported if you ordered the wrong size, color, or simply changed your mind for hygiene purposes.

    However, in case of manufacturing error, we offer a free replacement if you contact us within 7 days of product delivery. Please get in touch with our team: info@queennoble.com CC: auxminimes@gmail.com

    For more information, please refer to our shipping policy, terms and conditions, refund policy and privacy policies.